As of March 2023, new versions of the CBC Gem app will no longer be supported on iPhones or iPads running version 14 (or lower) of the iOS or iPadOS operating systems.
To continue using the CBC Gem app in your iPhone or iPad, please update your iPhone or iPad to iOS/iPadOS 15 or higher.
Instructions on how to do this can be found below:
https://support.apple.com/en-ca/HT204204