If you encounter a 404 error on a CBC.ca link, submit a request to CBC Audience Services with information about the issue, including as many of the following details as possible:
- The link to the website that is not working
- A screen shot
- The device you are using, operating system, and browser(s) you've tried
- If it's a CBC app you were using, include the app name (e.g. CBC News, CBC TV, etc.)
- A description of what you were trying to do when you encountered the problem
- Whether you were accessing the link from CBC.ca or from a search engine, like Google.